Thanks for purchasing our products (or subscribing to our services) at [tiffanyreasley.com] operated by Tiffany R. Easley Enterprises, Inc. We do not offer refunds; but are happy to offer product exchanges made on our website. If you are not satisfied with the product you have purchased from us, you can make an exchange of equal value. You are eligible for an exchange within 14 days of your purchase. After the 14-day period you will no longer be eligible for an exchange.